Information
Do you sell brand name pills?
What does the term "generic" mean?
What is the quality of generic drugs?
Are the generic pills sold here FDA approved?
Why do generic medicines cost less than brand ones?
What if I didn't find an answer to my question here?
Any more questions? Happy to help!
Shopping Infomation
What shipping rates do you have?
The shipping rates may vary depending on the shipping option you choose, the country of the destination and the products you order. To find out the shipping cost, you should add desired products to shopping cart and proceed to checkout. Please check our shipping and payment page to understand shipping options.
Do you ship internationally?
Do you require a prescription before purchasing on your site?
Notice that we do not require any prescription for anything you can order on our site, but we strongly recommend you to consult your doctor before ordering anything from us.
How orders are being sent?
Can my order be delayed at customs?
How can I track my order?
If your order has an SG suffix, please track it at SingPost.
If your order has an IN suffix, please track it at IndiaPost.
If your order has a CH suffic, please track it at Swiss Post.
If your order has an FR suffix, please track it at France Post.
If you order has an INAWABET prefix, please track it at DHL India.
Order information may not appear in the tracking system until the shipment leave the origin country, so sometimes it may show you “Tracking details not found” or “Pre-Shipment”.Please allow 5 to 7 business days after receiving your tracking number to be able to track your shipment. We’ll send you an additional tracking notification by email once your tracking number is live.
None of our packages require a signature upon delivery. We will deliver your package to your mailbox.
How much time does it takes for my order to arrive?
The delivery takes from 7 to 12 business days for orders to 🇬🇧 the UK, 🇪🇺 Europe, and 🇦🇺 Australia; and 14-30 days for the rest of the world 🌍. However due to the current pandemic situation it is taking around three to four weeks to be delivered.
What if the package is damaged or something is missing?
Why I still haven't received my order?
What shipping method do you offer?
What if the order isn’t received during the delivery time?
If the order isn’t received during the delivery time we guarantee to reship the product free of charge or give your money back.
Payment Infomation
What sum do I have to pay if you reship the product?
We will reship the product free of charge. No additional charges will be placed.
Order shows "Pending Payment" even after the payment has been made?
For Crypto, once you make the payment it may display the pending payment status for sometime till we confirm your payment. The status will be automatically updated in the dashboard once the order is shipped in 24-48 hours. If you have made the payment just sit back and relax!
Can I cancel the order and can I get my funds credited?
Normally we ship in 2 hours. If the order is shipped out, we will not be able to cancel the order. We can only refund or reship if the product arrived is damaged or tampered during transit. Or if there is a delay in arriving.
What payments do you accept?
We accept Paypal, E-checks, Credit cards, Amazon/Walmart Giftcards (can be purchased with VISA/Mastercard) depending upon the shipping country. And all our prices are in USD.
Do you have the money back guarantee?
Yes. Normally we ship in 6-24 hours. If the order is shipped out, we will not be able to cancel the order. We will refund or reship if the product arrived is damaged / tampered or customs problems during transit. Or if there is a delay in arriving.